Our Terms and Conditions.
Please note that all Hoylake Storage customers use this site entirely at their own risk. The Owner accepts no responsibility for any loss, damage, or injury to persons, vehicles, or property whilst on site. It is The Customers responsibility to stay within the storage area and act sensibly. The Owner will accept no violence, threatening or aggressive behaviour towards Persons on site, such incidents may lead to immediate termination of the contract, and suspension of The Customer's rights to enter the storage property.
1. The owner licenses The Customer to use the unit for the storage of goods in accordance with these terms and conditions during the contract period and so long as the storage fees are paid in full (£130 PCM). The Customer must pay the storage fee for the minimum period of storage (1 month) on signature of this contract and thereafter on each due date following. Fees must be paid via standing order through the bank. Failure to pay the rent when it is due may result in this agreement being terminated. If The Customer has not made a late payment after failing to first pay on the due date, the owner will refuse the Customer access to the entire premises and their goods held in storage. If fees are unpaid The Owner has a right to claim possession of the contents of the storage unit. If all outstanding fees are paid by the customer goods will be returned. Failure to pay all outstanding debts will result in the customer's storage unit content being sold or destroyed.
2. The amount payable each month is £130, this must be paid as a standing order. The first payment will be upon signing this contract and handing over of keys. Setting up the sanding order requires you to set the payment frequency to ‘monthly’. Payments must be referenced as full name and given container number. A Deposit of £25 is required for the loss of keys or padlock, any costs for a new key or padlock will be deducted from this.
3. The Owner accepts no liability for any loss or damage to the customer’s content being stored. It is The Customer’s responsibility to arrange insurance for the contents of their storage unit. The owner accepts no liability for any loss or damage to customers' vehicles whilst on the storage premises (31B Carham Road, Hoylake). The owner accepts no liability for any injuries and accidents that occur on the storage premises (31B Carham Road, Hoylake). The customer must act responsibly and respect neighbours and other tenants on the premises ie, parking, and noise.
4. The Customer may access the storage premises (31B Carham Road, Hoylake) between the hours of 8 am and 8 pm 7 days a week, access at any other time outside the opening hours can be arranged with notice to the owner. Only persons mentioned within this agreement are granted access to the storage unit and storage site. No unauthorised persons are allowed to enter the premises.
5. The Customer must not store firearms, weapons, ammunition, explosives, chemicals, radioactive materials, toxic waste, asbestos, wet or damp items, or any other material of a potentially dangerous nature; plants, birds, fish, animals, or any other living creatures: food or perishable goods; any item likely to produce noxious odour; gas bottles, combustible, or any inflammable substances must not be kept anywhere within the container or on site. Quad bikes and dirt bikes may not be stored. All items stored must be the legal property of The Customer. No illegal goods or stolen property or items for which VAT or import tax has not been paid may be stored in the container or on the site. The Owner has the final decision on what may be stored. The Customer or any other persons is not allowed to inhabit the unit under any circumstances. Any item that The Owner will not allow to be stored must be removed immediately. If The Customer, after being informed to remove the item has not done so within 24 hours The Owner may remove or arrange removal of the said item(s) and dispose of them appropriately. The Customer is liable for any damage to the unit caused by the goods stored. In the event of a fire caused by the customer, damage to the unit or neighbouring units will be chargeable to the customer.
6. The Customer may not sublet either the unit or any part of the unit, The Owner will treat any items left outside the unit as rubbish and will dispose of them. no storage will be allowed outside the unit under any circumstances. The customer is not allowed to make copies of any given keys. The customer may not replace any padlocks with their own or add additional padlocks to any storage unit or gates on the premises The keys given are for the customer's sole use. It is The Customers responsibility to keep their unit and doors correctly closed and locked and to ensure the security of their unit and the site. The replacement cost of lost keys or padlocks will be deducted from the deposit. Until the keys are returned, the customer is liable for storage fees. The successful return of the given keys and padlock will result in repayment of the deposit.
7. The customer may not use the storage unit as a premises to run a business, The customer is not allowed to use the address of Hoylake Storage (31B Carham Road, Hoylake, CH47 4FF) as an address for themselves or any business. The customer is forbidden to work out of their unit or use the storage site for work purposes, Hoylake storage site and storage units are to be used as storage alone.
8. This contract may be terminated by either The Owner or The Customer at any time upon a minimum of 14 days notice. All outstanding fees must be paid in full before the termination of this contract. The Customer must remove all goods before the termination date and leave the unit empty, clean, and serviceable as on the start date. For any payments that are still outstanding, The Customer must pay the amount in full before the goods are released from the unit. This contract will be self-renewing month by month unless a final date is specified. If The Customer continues to use the storage unit after the final date the contract is considered renewed and will renew each month until The Owner or the Customer terminates it as per the terms and conditions. Until The Customer has returned the keys and the unit is in a fit, clean, and serviceable state the contract is ongoing, and rental shall be charged. The remaining Deposit amount will be returned.
9. The Owner may at any time by giving the customer seven days written notice require the customer to move the contents of the unit to another unit of the same or larger size.
10. Signing this contract confirms that the customer is happy with the condition of the container they have been assigned. Any damage to the container or the site caused directly or indirectly by The Customer may incur charges up to the full value of the container or item(s) damaged. The Customer must inform The Owner immediately of any damage or defect to the unit. The Owner will immediately inform the Police of any evidence of fly-tipping and/or discarding unwanted goods within or around the site.
11. The Owner has the right to access the storage unit a) The Owner provides The Customer with not less than seven days’ notice to inspect the unit or carry out repairs, maintenance, and alterations to it or any other area of the storage site, b) if The Owner reasonably believes that the unit contains any items described in Condition 6, c) if The Owner reasonably considers that such access is necessary to ascertain whether action needs to be taken to prevent injury or damage to persons or property or d) in an emergency, or e) The Owner is required to do so by the Police, Customs, Fire Services, Local Authority or a Court Order.
12. The Customer must follow all instructions given for their safety, pay attention to signs on the premises, and speed limits must be strictly adhered to. All doors and gates must be closed and secured, where applicable, by the customer before they depart the site. The customer must report any safety or security issues immediately to the owner. The Customer must stay within the storage areas on the site. The Customer may not enter other areas of the storage site (31B Carham Road). The Customer is responsible for their own and any accompanying peoples’ safety. Children or pets are not permitted on the premises at any time.
13. The Owner may at any time vary any of the terms in this contract, provided that such variation is provided in writing to The Customer.
